Fuji Professional Repair Service - That's one camera with a smashed LCD back and one lens that really needs some TLC being sent away for repair. Yes, it is going to cost me...but the really nice thing here is that Fuji send you the boxes, materials etc to pack the camera and lens awayf safely AND provide you with a pre addressed and postage paid bag to return the items! Outstanding service, and just another reason I use Fujifilm. You can read my blog on my move to Fuji cameras here - FUJI XT2 WEDDING PHOTOGRAPHY

I sendt a camera (XT3) with a smashed rear LCD and my very trusty 16-55mm f2.8 that was having some sticky aperture ring problems back. Each item had it's own box, with foam inserts. Just remove the foam, insert into the slot, pack up and put into the bag.

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Update on the Fuji Professional Repair Service communication process. I sent the camera and lens back yesterday by the pre-paid service and today (the aday after postage) I got two emails around 0954hrs saying they had the items and were working on them :-)

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And an update again - cameras now back in my hands after they were sent to a delivery location (local shop) on Saturday 8th February.

Fuji Professional Repair Service

One of the many reasons I moved to Fuji was the Fuji Professional Repair Service. I'm a full time full on mortgage paying wedding photorgapher. I can't allow my cameras to be left broken for long than 4 days, and even being a part of the Canon Professional Services (CPS) I still couldn't get my cameras / lenses repaired quicker than 10 days.