Frequently Asked Questions

As you ask me different questions the list will grow!  Got a question that isn’t on the list…let me know!

Frequently Asked Questions

Frequently Asked Questions Bristol Wedding Photographers - ARE YOU GDPR COMPLIANT?

Yes.  Details of how I am compliant and stuff I do to be and remain complaint are in my Privacy Policy.  With the amount of very detailed and sensitive information, I get from wedding couples data protection and security is very important to me..

Wedding albums are really included?

Frequently Asked Questions Bristol Wedding Photographers

Wedding albums / prints etc are INCLUDED as per the pricing page.  Nothing extra to purchase.

Can I design the wedding album myself using the albums online on your website?

Frequently Asked Questions Bristol Wedding Photographers

Sure, you can.  I have zero issues with that, and in fact a few couples have done that – usually by mistake.  I’ve just reimbursed them the cost (cost price!) of the album included in their collection.

Do you do video?

Frequently Asked Questions Bristol Wedding Photographers

I honestly believe that the skills for photography and videography are different enough to warrant getting an expert in each area!  However, if all you want is your wedding service video and your speeches video, then yes I can do that.  No frills mind, but doable.

Have a look at my YouTube channel for examples of this; the current charge will be on my Pricing Page

Frequently Asked Questions Bristol Wedding Photographers - What's a Pre Wedding Shoot thingy

Basically a couple shoot, of bring the family along as well.  I like to get to know my couples more than the majority of wedding photographers!  You get the edited images we make a connection that helps me get the best wedding photographs for you.  It’s included in the price.

Do you charge travel expenses and accomodation

Frequently Asked Questions Bristol Wedding Photographers

Nope, except for Scotland and Northern Ireland, the price you see is the price you pay. You want easy budgeting…I want easy accounting!

Scotland / NI is £150 surcharge by the way.

What's in that Magic Bag Of Tricks you talk about ?!

Frequently Asked Questions Bristol Wedding Photographers

Oh now you’re asking!  Deodarent (male/female), crochet hooks, plasters, blister kit, boob tape, support tape, nipple covers (!!!), safety pins, sewing kit, eyelash glue, knife, scissors, super glue, tourniquet & compress bandage, nail file, hair spray, hair brush, pins for button holes, hair grips (bobby pins?), pliers, small saw, screwdrivers, hair bobbles and a cuddly toy.

How many steps / miles do you walk at an average wedding?

Frequently Asked Questions Bristol Wedding Photographers

Mmm… about 22,000+ steps at a normal 14-hour wedding.  That’s about 10-11 miles sometimes.  I certainly don’t eat enough during the day though, and I’m usually in a massive calorie deficit the day after a wedding!

How many photographs will you actually take?.

Frequently Asked Questions Bristol Wedding Photographers

I will take approximately 2000 photographs during 12 hours. Could be a few more; could be a few less. I don’t tend to just keep the shutter pressed down and hope for the best. You will receive a minimum of 450 of your fully edited and retouched wedding photographs that tell the story your wedding day.

How long will you take photographs for?

Frequently Asked Questions Bristol Wedding Photographers

I don’t have time limits! We can sort out the exact timings when we meet to discuss your wedding in more detail. As you can imagine I have a lot of experience at weddings and would be more than happy to help you plan your perfect day and suggest various trusted suppliers I work with regularly.

What equipment do you use?

Frequently Asked Questions Bristol Wedding Photographers

I use professional Fuji cameras – Fuji XT4’s.  They are equipped with battery grips giving me extra long shooting before needing to replace batteries.

Additionally, I have a variety of professional-level lenses and extensive lighting equipment to allow me to photograph your wedding regardless of the weather conditions (that is if you don’t mind the weather conditions!)

Do you work by yourself?

Frequently Asked Questions Bristol Wedding Photographers

Currently yes. I do coach and mentor around 50 other wedding photographers at various stages of their professional careers.  I may bring one of those along with me.  Any images they take, that are good enough, will be passed to you.

How do you keep your hair looking so amazing?

Frequently Asked Questions Bristol Wedding Photographers

Imperial Leather soap.  I seldom use ‘proper’ shampoo/conditioner and have used Imperial Leather soap to wash my hair for about 35 years!

What happens if you die

Frequently Asked Questions Bristol Wedding Photographers

I don’t care I’ll be dead!  Though on a serious note, I have an A4 envelope that has all my passwords, business details, will etc in it.  It also has details of other wedding photographers who can stand in for me and take over.  This process worked well during COVID (although I didn’t die nor did I catch COVID!).

Are you insured?

Yes, professional and public liability insurance. Don’t book a supplier without insurance. Please ask if you wish confirmation of my insurance.

By the way – you should also get insurance for your wedding!

What do you mean by retouched?

An ‘edited’ photograph is one that has been colour corrected, exposure corrected and possibly cropped to a more pleasing angle.

A ‘retouched’ wedding photograph is one that has had some extra special treatment applied such as skin smoothing, eye whitening, sky adjustments etc. All of my wedding photographs are fully retouched.

Some get an extra special ‘sauce’ added to them so they stand out even more.

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Do you remove tattoos?

Not for the online gallery.  I will remove them (if they are VERY easy to remove) from the album photographs once you have finalised the album design and layout.  

Yes, I understand the photographs are “yours” (although technically the copyright belongs to me and you get a licence to print them) in return the tattoos and piercings are also yours. I realise that may sound harsh/tough/snotty/stuck up etc.  I factor into my wedding prices everything very carefully and that sadly doesn’t include the extra time to remove tattoos or piercings etc.

I will remove all the tattoos for an extra fee – I charge £65 per hour for Photoshop retouching which will be around 5 images depending on the editing required.

 

Will you Photoshop me ‘thinner’ / ‘fatter’ / ‘taller’ / ‘bigger’ etc etc

Nope. You are what you are.  If you have just had a baby I would remove a few lbs here and there to put you back to your normal size and shape.  

If you have a shaving rash I’ll do what I can.  If you get cold sores or stress spots I’ll remove those.

I also won’t remove tattoos (see above) or edit out piercings unless by prior written consent or by payment to retouch the photographs.

In short, I won’t do digital cosmetic surgery.

Who makes your wedding albums?

Frequently Asked Questions Bristol Wedding Photographers

I use a company called nPhoto who are based in Poland. 

They use a High Definition printer by Canon – The Dream Labo

How long do the albums take?

Once you have sent me the photographs you want in…

  • About 3 weeks for the first design
  • 8-10 weeks from sign-off to delivery with me
  • Delivery with you depends on you…
Can I order extra albums or pages?

Frequently Asked Questions Bristol Wedding Photographers

Yup.

Your contact will say how may pages/images you can have and will also have a section on costs for more pages/images and albums.

What is your booking fee?

Frequently Asked Questions Bristol Wedding Photographers

My booking fee is £300 and is payable within 5 days of you saying you would like to book me.  After that 5 day period, I reserve the right to offer the date to other interested couples.

I’ll send a reminder or two, and after that, I will quietly remove your wedding from my books.  it is YOUR responsibility to pay the booking fee, not mine to chase you.

What does the booking fee cover?

Frequently Asked Questions Bristol Wedding Photographers

The booking fee covers all the admin involved in booking your wedding. 

I like to meet face to face, so it covers the travel and time.  It covers the admin for getting your contracts sorted out and sent to you; it covers the admin in sending your invoice out; it covers the admin in getting you set up on my IT system (calendar, spreadsheet etc) and finally, it covers a proportion of the usual utilities I have as a business such as lights, heating, electricity etc in the office space I use to do the above.

When do I have to pay the balance?

The balance of your wedding photography has to be paid within 4 weeks of your wedding date.  I will send out an invoice around the 8-week point and remind you at the six-week point and then again at the four-week point.  

Failure to pay the balance may result in me not turning up and may result in small claims action against you.

If you are having financial issues (and let’s face it – weddings are expensive) please let me know, I’ll be able to help.

What happens if I have trouble paying?

Frequently Asked Questions Bristol Wedding Photographers

Communicate.  Communicate.  Communicate.

We all have some time in our lives when the finances don’t work the way we want and planning/paying for weddings is one of those moments! 

Just get in touch and we can work something out. 

You really won’t turn up?

Frequently Asked Questions Bristol Wedding Photographers

Yes, I really won’t turn up.  

I’m a full-time professional photographer.  

This pays my mortgage.  Puts food on my table.  Buys me Jaffa Cakes.

I won’t work for free unless by a prior written arrangement.

Can I pay by instalments?

Yes – just drop me a note and I’ll send an invoice over to you for the amount you want to pay. (You may have to nag me to remind to send the invoice though!).

As long as you let me know in advance I’m good to help out with your cash flow.  However until the FULL balance is paif you woin’t get the full size photos, just the sneaky peaks.

How do I pay?

Frequently Asked Questions Bristol Wedding Photographers

I accept Cheques, Cash (you WILL get a receipt), PayPal and Bank Transfer or credit/debit cards.  I send electronic invoices out that are uniquely numbered for reference.

You can pay the invoice by clicking the link or arranging a bank transfer – my bank details are on the invoice.

If you want to hand over large amounts of cash let’s make a shoot out of it…

  • Dark cars with headlights blazing
  • Underground car park to meet in
  • At night
  • Your guys with cases full of cash & ‘guns’
  • My guys with pads of receipts and pens.
  • Everyone wears shades.  Even though it’s night time.
  • And hats.
What happens if I need to move the wedding date?

Frequently Asked Questions Bristol Wedding Photographers

These things happen for a variety of reasons, so don’t worry.

First off, if I’m free on the new date, then all is good – it’s a straight swap.  Nothing extra to pay.

If I’m already booked on the new date (and you can check dates here) then I’d offer to find you another photographer (who may not be as bloody handsome or sarcastic!) but I’ll go out of my way to solve the issue.  If I can’t find one then I’m afraid we would be looking at a de-facto cancellation, which means you may not receive your booking fee back.  Any full balance would be refunded, minus the booking fee though

 

 

Do I get a discount if I'm a social media influencer?

To get any kind of discount from me, you only need to buy me a box of McVitities Jaffa Cakes.

Being a social media influencer is only valuable for me if I can use your wedding photographs for my own social media, AND you specifically mention how bloody amazing I am on a selfie video. Oh, and a social media influencer following with at least 500,000 followers.

If you happen to be Emma Thompson though the wedding photography is free; but I still want Jaffa Cakes.

Do I get a discount if I buy you Jaffa Cakes

Yup.  One box of McVities Jaffa Cakes and you can the standard 10% discount.  If you really want to butter me you could also get me a box of decaf Yorkshire tea.  DO NOT EVER buy me caffienated tea!!

I've seen photos of you lying down on the ground / mud / puddles to take photos. How many pairs of jeans do you go through each year?!

I’ll let you into a secret.  I buy 6 pairs of black jeans at the start of every tax year (April) and use them all year for work.  Not expensive, usually the cheapest I can find; probably from George (Asda).

Frequently Asked Questions

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Andrew Miller

Andrew Miller

Weak tea-drinking, crap joke-telling, Jaffa Cake eating, Bon Jovi loving, incredibly handsome wedding photographer (probably).

As a tea-sipping, pun-cracking, Jaffa Cake munching, Bon Jovi enthusiast, and strikingly good-looking wedding photographer (most likely), I am more than just a Bristol-based wedding photographer.

Wedding photographers in Bristol, like myself, often go beyond just capturing images.

I meticulously plan, organise, and create lasting wedding memories for weddings in Bristol and Somerset. My camera bags carry more non-photography related items than most would carry in a purse... Hairspray. Brush. Hair Grips. Jaffa Cakes. Deodorant. Blister kit. Plasters. Paracetamol. Crochet hook. Unicorns. Eyelash glue. Sewing kit. Heel Protectors. Scissors. Nail file. Bust tape. Umbrellas. Emergency hygiene kit.

Why do I do this? Because the last thing you need on your wedding day is to stress over the small stuff. Let me handle those details while you focus on celebrating the day with your loved ones.

And did I mention my fondness for Jaffa Cakes? I usually have a box or two on hand, just in case! ;-)

Red Flags When We Meet

NO Jaffa Cakes.  You bring me a box (or more if you fancy) of Jaffa Cakes when we meet and I’ll give you a 10% discount. No Jaffa Cakes, no discount.  This is firm rule (not a guideline by the way).

I don’t share my Jaffa Cakes.  Don’t make me fight you to prove it. I have no scruples when dealing with Jaffa Cakes.

NO Bon Jovi.  Optional, but bonus points if you like Bon Jovi!

NO Weak De-Caf Tea.  Optional...but you'll get hundreds of points if you can make me a cuppa that is perfect.  Decaf tea, no milk, no sugar and weak enough to see the bottom of the mug easily.

TL;DR

No pretentious crap.  Just solid hard work and amazing wedding photography. Just buy me Jaffa Cakes.

#JaffaCakeWeddingPhotographer #BristolWeddingPhotographer #YourWeddingPhotographer